Growth Blog: The No Surprise Rule
Meet the AKF Partners Team and Employees. We are Technology, Operational and Product Leaders & Executives for your Business
Michael is a veteran technology executive currently serving as the CTO of Etsy and no longer actively consulting. Prior to co-founding AKF Partners, Michael was the Chief Technology Officer of Quigo, a startup internet advertising company that was acquired by AOL in 2007.
Prior to Quigo, Michael served as Vice President, Engineering & Architecture for PayPal, Inc. an eBay company. Prior to joining PayPal, Michael held various positions at General Electric helping to develop the company’s technology strategy. Michael served as a Captain and pilot in the US Army.
Michael received a PhD and MBA from Case Western Reserve University’s Weatherhead School of Management, an MS in Information Systems from Hawaii-Pacific University, and a BS in Computer Science from the United States Military Academy (West Point). Michael is an Adjunct Professor in the Design & Innovation Department at Case Western Reserve University’s Weatherhead School of Management.
Michael has co-authored with Marty Abbott two books on scalability that have been translated to 5 languages, a third book The Power of Customer Misbehavior, as well as several articles on business growth. His issued and pending patents include video content association and the automated optimization of content, products, and advertising.